Shipping and Returns
Your satisfaction is our number one priority, thus we constantly strive to deliver the best in the industry products right to your door. Our products are manufactured and tested following the best industry practices and we constantly search for new ways for improvement. That being said, if you do have an issue her is our refund policy.
Our refund policy is 14 days. No questions asked. Unfortunately, we can’t offer you a refund or exchange after this period.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. A full refund of the purchase price of the product will be refunded. Shipping charges on the original shipment cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email by filling out this form and send your item to the Print Killer Media Network 2316 SW 23rd Cranbrook Drive, Boynton Beach Florida.
We ship Monday-Saturday Only. We try to ship products on the same day but do not guarantee it. Friday orders are not guaranteed to go out before weekend depending on order volumes and time received. The arrival of your package depends on your destination country. Orders within the US usually take 7-10 business days, the international order may take up to 2-5 weeks. We do not guarantee any shipping time, once the package leaves our possession we have no control. We will fix issues but we cannot control late packages from the shipping services.
To return your product, you should mail your product to the Print Killer Media Network 2316 SW 23rd Cranbrook Drive, Boynton Beach Florida. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
INTERNATIONAL SHIPMENTS REJECTED AT CUSTOMS
No refunds will be issued for products which are rejected for import at Customs of any country unless they are returned to MB Premium Health Labs in sellable condition. Ultimately the customer must take responsibility for ensuring legal compliance with the Customs enforcement agency of their country before ordering.